As technology has evolved, so has the role of the managed service provider. Initially, service providers offered hardware silos and then took over business processes by providing services like backup-as-a-service and then disaster recovery-as-a-service. As IT saw that MSPs could support their service levels, the comfort level with outsourcing services increased and soon,

When public cloud was introduced over 10 years ago, it was viewed as an untested platform. The primary customers were developers who used cloud for their personal use. Today, public cloud is a mainstream IT platform. Many organizations are using it for production workloads, development, recovery and other business critical processes. With IT

In the previously published blog, “Challenges for Managed Service Providers in Today’s Multi-Cloud Market”, we outlined the typical challenges that managed service providers (MSPs) face. In this one, we will cover the ideal solution which will help MSPs address these challenges and advance their businesses. Support for new services and self-service. MSPs need

Enterprises are looking to move some of their applications and workloads to the cloud, but do not have the cloud skills they need in-house, presenting a great opportunity for managed service providers. In fact, organizations are looking to move workloads out of their own datacenters with 60% having flat or shrinking data center